services
marketing
Do you need an experienced senior marketer to develop your marketing strategy and help attract new customers?
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nimola can:
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Review your current strategies, guidelines, toolkits and plans
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Devise your marketing and/or content strategy
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Create marketing guidelines and toolkits
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Produce a marketing and campaign plan
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Create a content calendar
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Carry out customer research
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Create customer profiles/personas
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Create a go-to-market strategy and plan for new product/service launches
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Source and manage partnership opportunities
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Manage influencer/blogger/content creator events and invitations
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Write and submit award entries
customer experience
Do you need advice on how to improve your overall customer experience and help retain loyal customers?
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nimola can:
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Carry out an audit of your customer 'touch points' (online and onsite)
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Conduct 'mystery shopper' customer service observation (pre, during and post service)
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Carry out research with your in-house staff team
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Provide a full report and recommendations
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Develop a loyalty program
your team
Do you need someone to help lead or upskill your marketing and/or customer experience teams?
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nimola can:
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Work for you on a fractional/contract basis
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Provide advise/mentoring and act as a sounding board
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Lead your in-house team to provide clear direction
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Empower your team by helping to upskill them
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Help you recruit internal employees to your team
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Source, commission and brief external agencies or freelancers