services
marketing
Do you need an experienced senior marketer to improve your marketing strategy and help attract new customers?
nimola can:
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Review your current strategy, guidelines and plan
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Carry out customer research
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Create customer profiles/personas
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Devise your marketing and/or content strategy
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Create marketing guidelines and toolkits
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Produce a marketing and campaign plan
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Create a content calendar
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Create a go-to-market strategy and plan for new product/service launches
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Source and manage partnership opportunities
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Manage influencer/blogger events and invitations
customer experience
Do you need advice on how to improve your overall customer experience and help retain loyal customers?
nimola can:
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Carry out an audit of your customer 'touch points' (online and in-venue)
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Conduct customer service observation (pre, during and post service)
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Carry out research with your in-house staff team
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Provide a full report and recommendations
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Develop a loyalty program
your team
Do you need someone to upskill or help lead your marketing and/or customer experience teams?
nimola can:
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Lead your in-house team to provide clear direction
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Empower your team by helping to upskill them
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Help you recruit expert employees to your team
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Commission and brief agencies and freelancers
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Provide advise/mentoring and act as a sounding board