marketing and customer experience consultancy

helping hospitality, tourism and food & drink businesses attract and retain customers

hi, i'm nikki and
this is nimola

about nimola

nimola is an independent marketing and customer experience consultancy based in Aberdeen, Scotland. Founded by Nikki Morris-Laing, after building over a decade of experience, nimola specialises in the hospitality, tourism and food & drink industries.

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services

nimola can help you attract and retain customers

marketing

Do you need an experienced senior marketer to develop your marketing strategy and help attract new customers?

customer experience

your team

Do you need advice on how to improve your overall customer experience and help retain loyal customers?

Do you need someone to help lead or upskill your marketing and/or customer experience teams?

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Brian McLeish - Moonfish Cafe (client)

“As a busy restaurant owner and chef, I just don’t have the time or know-how to put into all aspects of the business. So when I was looking for someone to help kick-start our marketing again, nimola ticked all the right boxes - a marketing expert with specialist hospitality industry experience and in-depth local knowledge."

Brian McLeish - Moonfish Cafe (client)

“As a busy restaurant owner and chef, I just don’t have the time or know-how to put into all aspects of the business. So when I was looking for someone to help kick-start our marketing again, nimola ticked all the right boxes - a marketing expert with specialist hospitality industry experience and in-depth local knowledge."

get in touch

email

nikki@thisisnimola.com